Privacy Policy
Information shared by phone
A caller may provide a name, phone number, property location and description of water damage. Those details help route the call and allow a provider to assess the situation. Avoid sharing payment card details in an initial call.
How information is used
Call information is used to respond to a water cleanup need, communicate about a potential service and maintain basic business records. A provider may retain its own service records under its separate practices.
Service providers
Information needed for a response may be shared with an independent local service provider. That provider may contact the caller about the described water loss. The provider controls its own subsequent use of service information.
Technical data
Basic browser and device data may be collected for site operation, security and performance analysis. Browser settings can limit some cookies, although parts of the website may then work differently.
Data retention
Information is retained for operational and legal needs and removed when no longer needed under applicable requirements. Retention periods can differ for call records and completed service records.
Data security
Reasonable safeguards protect stored information, but no internet transmission or storage system is completely secure. Callers should share only details needed to explain the water loss.
Privacy contact
Call (888) 509-1696 with a question about information submitted through this website. Identity may need to be verified before an information action is completed.